This brief is about claims made by consumers against HM Revenue and Customs (HMRC) who have been wrongly charged VAT.
This brief explains that a final consumer who has been wrongly charged VAT by a VAT registered business must claim it back from that business but in very exceptional circumstances may be able to claim it from HMRC.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.