Corporate report

Responsive and accountable: statistical report on complaint handling by government departments and public bodies 2011 to 2012

This document contains the following information: Responsive and accountable: statistical report on complaint handling by government departments and public bodies 2011 to 2012.

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Responsive and accountable: statistical report on complaint handling by government departments and public bodies 2011-12 - Full Text

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This document contains the following information: Responsive and accountable: statistical report on complaint handling by government departments and public bodies 2011 to 2012.

This is a supporting document to the Ombudsman’s review of complaint handling (HC 799, session 2012-13, ISBN 9780102981131).

This paper was laid before Parliament in response to a legislative requirement or as a Return to an Address and was ordered to be printed by the House of Commons.