Report and manage your allowance for Customs Duty waiver claims — service availability and issues
Updated 12 March 2026
Service availability
Full service available.
Report and manage your allowance for Customs Duty waiver claims.
Planned downtime
Saturday 4 April 2026 3:30pm to 8am Monday 6 April 2026
Due to scheduled maintenance, you will be unable to access our online service from 3:30pm on Saturday 4 April 2026 to 8am on Monday 6 April 2026.
We apologise for any inconvenience this may cause.
Service issues
None.
Other services
Check availability and issues for other services.