Report an accident involving a public service vehicle (PSV)

You must report any incident involving a public service vehicle (PSV) if there are fatalities, serious injuries or serious damage.


Report an incident or collision involving a public service vehicle (PSV) form

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Use this form to report an incident or collision involving a PSV to the Driver and Vehicle Standards Agency (DVSA).

If you’re a DVSA earned recognition operator, you have to use a different form to report collisions or incidents instead.

By law, you must report:

  • fatalities
  • serious injuries (such as broken bones, damage to major organs or overnight hospitalisation)
  • allegations of a safety defect
  • serious damage as a result of the incident (such as major body or mechanical component damage, which needs specialist recovery and the vehicle being taken out of service to be repaired)
  • a safety critical component failure or history of the same component failing
  • a vehicle catching fire

You must also send a report if the police tell you to.

How to send the form

  1. Download and fill in the report form.

  2. Save the report form on your computer.

  3. Email the form to

What happens next

DVSA will tell you if:

  • the vehicle needs to be inspected before it’s repaired
  • they need to carry out an operator visit
Published 21 August 2014
Last updated 22 October 2019 + show all updates
  1. Updated to the latest version of the form.
  2. Updated with the latest version of the report form.
  3. Updated email address to send the form to.
  4. First published.