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Guidance

Plastic Packaging Tax: service availability and issues

Check the availability and any issues affecting the Register for Plastic Packaging Tax service.

Updates to this page

From:
HM Revenue & Customs
Published:
1 April 2022
Last updated:
2 September 2026
Show all updates

  1. Planned downtime from 7am to 11pm on Sunday 27 September 2026 has been added.

  2. Planned downtime from Saturday 11 July 2026 8am to Sunday 12 July 2026 at 6:30pm has been added.

  3. Planned downtime from 7am to 11pm on Sunday 8 March 2026 has been added.

  4. Planned downtime from 8am to 10pm on Sunday 30 November 2025 has been added.

  5. Planned downtime from 8am on Sunday 19 October 2025 to 3am on Monday 20 October 2025 has been added.

  6. The planned downtime from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025 has changed. It will now be 8:15am on Sunday 28 September to 1am on Monday 29 September 2025.

  7. The planned downtime from 8:15am to 10pm on Sunday 28 September 2025 has changed. It will now be from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025.

  8. Planned downtime from 8:15am to 10pm on Sunday 28 September 2025 has been added.

  9. Planned downtime from 10:30pm to 11pm on Wednesday 10 September 2025 and 10:30pm to 11pm on Wednesday 17 September 2025 has been added.

  10. Planned downtime from 5:40am on Saturday 12 July 2025 to 10:30pm on Sunday 13 July 2025 has been added.

  11. Planned downtime from 8am on Saturday 24 May 2025 to 7am on Monday 26 May 2025 has been added.

  12. Planned downtime from 7am to 7:30pm on Sunday 9 March 2025 has been added.

  13. Planned downtime from 8am to 8:30pm on Sunday 8 December 2024 has been added.

  14. Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.

  15. Planned downtime from 8am on Saturday 13 July 2024 to 10pm on Sunday 14 July 2024 has been added.

  16. Planned downtime for Saturday 22 June 2024 7am to 9:15pm Sunday 23 June 2024 has been cancelled.

  17. Planned downtime from 7am on Saturday 22 June 2024 to 9:15pm on Sunday 23 June 2024 has been added.

  18. Planned downtime from 7am to 10pm on Sunday 10 March 2024 has been added.

  19. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been added.

  20. Planned downtime from 8am to 7pm on Saturday 9 December 2023 has been added.

  21. Planned downtime from 5pm on Friday 24 November 2023 to 6am Monday 27 November 2023 has been added. Planned downtime for Saturday 9 December 2023 has been removed.

  22. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

  23. Planned downtime from 6am to 7pm on Sunday 19 November 2023 has been cancelled.

  24. Planned downtime from 6am to 7pm on Sunday 19 November 2023 has been added.

  25. Planned downtime from 7am to 10pm on Sunday 8 October 2023 has been added.

  26. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  27. Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.

  28. A service issue has been added about how to report on your Plastic Packaging Tax return that another business has converted or exported any of your finished plastic packaging components in the same accounting period.

  29. First published.

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Plastic Packaging Tax — issues and service availability

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Latest updates on the availability and any issues affecting the Plastic Packaging Tax service.

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