Guidance

Register of Self-reported Breaches by Pub-owning Businesses to the Pubs Code Adjudicator

Updated 25 March 2024

Applies to England and Wales

This register is a record of all Pubs Code breaches that Pub-owning Businesses have reported to the Pubs Code Adjudicator.

Information about pub company compliance monitoring and reporting, including the self-reporting of breaches, can be found here.

Pub-owning Business Report Date Breach Reported (Regulation and Description) Matter Reported/Further Information
Admiral December 2023 Regulation 41(4)(b) - A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion. BDM notes of 12 meetings were not sent within the required timescale due to an internal systems error. PCA satisfied the POB has taken appropriate action in the circumstances reported.
Greene King November 2023 Breach of Schedule 1, clause 33(2) – provision of a forecast profit & loss statement to include figures and other information specified in paragraph 5(a) to (i) of Schedule 2 25 franchisees affected since October 2022. POB has taken internal action to include making relevant staff aware of Code duties towards franchisees. PCA satisfied POB has taken appropriate action in the circumstances reported.
Marston’s September 2023 Regulation 41(4)(b) - A pub-owning business must ensure that the Business Development Manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion. BDM notes of 5 meetings were not sent within the required timescale due to staff illness. PCA satisfied POB has taken appropriate action in the circumstances reported.
Greene King February 2023 Regulation 41(4)(a)(iii): A pub-owning business must ensure that the business development manager makes appropriate notes of any discussions with tied pub tenants in connection with repairs to the tied pub premises. Potentially 57 tenants affected over six-month period. POB has taken internal action to include clarifying Code duties with relevant staff. Tenants have been informed of breach and Code rights. PCA satisfied POB has taken appropriate action in the circumstances reported.
Marston’s July 2022 Regulation 11: A pub-owning business must ensure that the tied pub tenant has received the information specified in Schedule 1 before the tenant considers the advice referred to in regulation 10(2)(a) Isolated incident due to tenant’s circumstances. POB has informed tenant of breach. PCA satisfied POB has taken appropriate action in the circumstances reported.

Note: This is a record of breaches reported since 1 April 2022 when the self-reporting process was formalised.