The Handbook contains minimum standards dealing with areas such as Business Development Managers, communications and engagement with tenants.
A series of short videos providing information to tied pub tenants on their Pubs Code rights and explaining the role of the Pubs Code Adjudicator
Explains when tied pub tenants can request to go free-of-tie from their landlord including specific detail on these events and an MRO notification form.
These factsheets summarise the main parts of the Pubs Code and related processes.
Explains when and how to make a referral to the Pubs Code Adjudicator.
What we do
The Pubs Code Adjudicator (PCA) is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all businesses owning 500 or more tied pubs in England and Wales and their tied tenants.
- Transparency data
- FOI release
Pubs Code Adjudicator (enquiries)
Victoria Square House
Contact form https://www.rohs.bis.g...
Telephone enquiry line 0800 528 8080
The enquiry line is open: Monday to Thursday, 9:30am to 5pm and Friday, 9:30am to 4pm.
Contact form https://www.gov.uk/gov...
There is a difference between a general enquiry and a formal referral to the PCA for arbitration. You can only make a referral if you are a tied tenant (or a pub owning business in relation to market rent only disputes), or authorised to act on their behalf.
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