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Pubs Code Adjudicator
What Pubs Code Adjudicator is doing
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PCA MRO Questionnaire
Please complete this questionnaire if you are a tenant who has received a Market Rent Only (MRO) Proposal from your pub company since the Pubs Code came into force.
Collection
Factsheets about the Code and its processes
These factsheets summarise the main parts of the Pubs Code and related processes.
Transparency data
Pubs Code compliance reports
Pubs Code compliance reports submitted by pub companies, and the PCA’s initial analysis and action taken in response.
Guidance
PCA Advice Note: Market Rent Only (MRO)-compliant proposals
This statutory advice note details the PCA’s expectations in relation to MRO-compliant proposals.
Form
Pubs Code: how to refer an issue to the adjudicator
Explains when and how to make a referral to the Pubs Code Adjudicator.
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What Pubs Code Adjudicator does
The Pubs Code Adjudicator is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in England and Wales and their tied tenants.
PCA works with the Department for Business, Energy & Industrial Strategy.
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Contact PCA
General enquiries
Lower Ground
Victoria Square House
Victoria Square
Birmingham
B2 4AJ
United Kingdom
Telephone enquiry line
0800 528 8080
The enquiry line is open: Monday to Thursday, 9:30am to 5pm and Friday, 9:30am to 4pm.
Referrals
There is a difference between a general enquiry and a formal referral to the PCA for arbitration. You can only make a referral if you are a tied tenant (or a pub owning business in relation to market rent only disputes), or authorised to act on their behalf.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
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Read about the types of information we routinely publish in our Publication scheme.