Guidance

Provider Referrals and Payments (PRaP) system for DWP

PRaP allows DWP and Welfare to Work providers to exchange information and payments securely.

You must meet your Data Protection Act responsibilities and keep Department for Work and Pensions (DWP) data secure and confidential. This system is monitored.

Contact PRaP Operational Support Team (POST)

Email: prap.support@dwp.gov.uk

We’ll respond within 3 working days.

More information

PRaP questions and answers (PDF, 126 KB, 6 pages)

PRaP terms and conditions (PDF, 128 KB, 4 pages)

Published 10 October 2018
Last updated 3 February 2023 + show all updates
  1. Published revised versions of the PRaP questions and answers, and PRaP terms and conditions.

  2. Published revised versions of the PRaP questions and answers, and PRaP terms and conditions.

  3. Added a message that the PRaP system will be unavailable from 6pm on Thursday 15 November until 8am on Monday 19 November 2018, and from 6pm on Thursday 22 November until 8am on Monday 26 November 2018.

  4. First published.