If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This assessment looks at the impact of removing the minicom service from the DVSA customer support centre.
DVSA has decided to remove this service from 12 May 2014.