Impact assessment

Impact of removing the DVSA minicom service

Assessing the impact of removing the minicom service from the Driver and Vehicle Standards Agency (DVSA) customer support centre.

• From: Driver and Vehicle Standards Agency
• Published: 29 April 2014
• Last updated: 12 May 2014 — See all updates

Applies to England, Scotland and Wales

Documents

Proposed removal of the minicom service in customer support

PDF, 14.8 KB, 3 pages

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Details

This assessment looks at the impact of removing the minicom service from the DVSA customer support centre.

DVSA has decided to remove this service from 12 May 2014.

Published 29 April 2014

Last updated 12 May 2014 + show all updates

1. 12 May 2014

   Updated the impact assessment to make it clear that the service was removed on 12 May 2014.

2. 29 April 2014

   First published.