Guidance

Procurement Compliance Service Privacy Notice

Published 24 February 2025

© Crown copyright 2025

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gov.uk.

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/procurement-compliance-service-privacy-notice/procurement-compliance-service-privacy-notice

Purpose

The purposes for which we are processing your personal data are:

  • to carry out effective and comprehensive investigations by the Procurement Compliance Service
  • to capture your feedback, including surveys
  • to capture and resolve complaints

The Data

We will process the following personal data:

  • full name
  • telephone number
  • email address
  • organisation
  • particulars that cover commercial agreements, payments and contracts, and the associated activities undertaken by the individuals involved
  • survey responses

The legal basis for processing your personal data is:

  • The legal basis for processing your personal data is it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. In this case, the task is the exercise of Procurement Oversight as set out in Part 10 of the Procurement Act 2023.

  • Personal data processed for surveys and feedback is necessary for the purposes of the legitimate interests pursued by the controller. In this case those interests are the continuous improvement of service delivery.

Recipients

As your personal data will be stored on our IT infrastructure it will be shared with our data processors who provide email, document management and storage services.

Your data will also be shared with the third party service Mendix, which provides an information management service to us.

Retention

Your personal data will be kept by us for:

  • three years relating to investigation activity from receipt
  • two years relating to survey activity from receipt

Where personal data have not been obtained directly from you, it will have been obtained from someone providing information we have requested through the provision of our services.

Your Rights

You have the right to request information about how your personal data are processed, and to request a copy of that personal data.

You have the right to request that any inaccuracies in your personal data are rectified without delay.

You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement.

You have the right to request that your personal data are erased if there is no longer a justification for them to be processed.

You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.

You have the right to object to the processing of your personal data where it is processed for direct marketing purposes.

Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller, you have the right to object to the processing of your personal data.

International Transfers

As your personal data is stored on our Corporate IT infrastructure, and shared with our data processors, it may be transferred and stored securely outside the UK. Where that is the case it will be subject to equivalent legal protection through an adequacy decision, reliance on Standard Contractual Clauses, or reliance on a UK International Data Transfer Agreement.

Recipents 

As your data will be shared with third party service Mendix, which provides an information management service to us, it may be stored securely outside the UK. Where that is the case it will be subject to equivalent legal protection through:

  • Standard Contractual Clauses and/or a UK International Data Transfer Agreement

Complaints

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Telephone: 0303 123 1113 

icocasework@ico.org.uk

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

Contact Information

The data controller for your personal data is the Cabinet Office. The contact details for the data controller are: 

Cabinet Office 
70 Whitehall 
London 
SW1A 2AS 

Telephone: 0207 276 1234

Public Enquiries: Online Contact Form 

The contact details for the data controller’s Data Protection Officer are: dpo@cabinetoffice.gov.uk

The Data Protection Officer provides independent advice and monitoring of Cabinet Office’s use of personal information. 

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