Guidance

Process for Handling Requests: A Guide

This document is a guide to our approach and process for handling various types of request.

Documents

Process for handling requests: a guide

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Details

The Health and Social Care Act (2012) describes how the Secretary of State and NHS England might issue Directions to the Health and Social Care Information Centre (HSCIC) and any other body may make requests.

This document is a guide to our approach and process for handling various types of request.

Published 25 April 2013