A review of the effectiveness of Primary Authority.
This independent review of Primary Authority drew on telephone surveys of 75 local authorities and 75 businesses, and fieldwork interviews with 9 partnerships. It built on an earlier review in 2011.
The conclusions were very positive. Primary Authority is seen as a means through which the regulatory community can engage with the business community more proactively and productively. It has reduced duplication of effort between local authorities, helped promote a more risk-based approach to work in regulated areas, and cut the number of enforcement actions - as issues are now often resolved informally.
Businesses were found to derive a wide range of benefits. Three quarters of those surveyed were satisfied or very satisfied with their involvement with Primary Authority and only 8% were dissatisfied.