Transparency data

Post Office Horizon financial redress data as of 31 January 2026

Published 9 February 2026

As of 31 January 2026, approximately £1,444 million has been paid to over 11,300 claimants. This includes redress paid under the following live schemes:

• Horizon Shortfall Scheme (HSS): £863 million total value of all payments including interim payments
• Group Litigation Order (GLO) scheme: £219 million total value of all payments including interim payments
• Horizon Convictions Redress Scheme (HCRS): £294 million total value of all payments including interim payments

In addition, the Overturned Convictions (OC) scheme paid out a total of £68 million prior to its closure.

Spend is rounded to the nearest £1 million.

1. Financial redress paid

The chart in this section shows the cumulative total of redress paid by month and broken down by scheme. As of 31 January 2026, approximately £1,444 million has been paid in financial redress. This is up from £1,380 million on 19 December 2025.

Chart 1: a stacked bar chart showing the cumulative total of financial redress paid each month. The bars are broken down into the 4 redress schemes: HSS, GLO, OC and HCRS.

View the web accessible version of chart 1.

2. Full and final claim data by scheme

Scheme	Claims received	Offers made	Offers accepted	Claims paid
Horizon Shortfall Scheme (HSS): eligible claims before deadline	2,417 [-]	2,417 [-]	2,174 [+43]	2,174 [+44]
Horizon Shortfall Scheme (HSS): eligible late claims	10,046 [+541]	8,523 [+423]	7,958 [+524]	7,935 [+641]
Group Litigation Order (GLO) scheme	477 [+1]	476 [+1]	425 [+4]	424 [+6]
Horizon Convictions Redress Scheme (HCRS)	490 [+17]	486 [+13]	469 [+12]	463 [+9]

Table 1: full and final claim data by Scheme. Information correct as of 31 January 2026.

Changes from last month’s publication (19 December 2025) in square brackets.

[-] indicates no change since last month.

2.1 Notes for table 1

In this table:

• data shows progress across full and final claims for live schemes. Further detail on interim payments and claimant progress on the HSS, GLO, and HCRS schemes can be found under the relevant sections of this publication
• data regarding the HSS is sourced from Post Office Ltd, which retains full responsibility for the data it provides
• redress progress and payments data reflects the current position at a point in time. It should be noted that these totals can change slightly as time goes on as both claim progress and payments are retrospectively confirmed
• the Overturned Convictions (OC) scheme formally closed on 2 June 2025. Any OC claims that had not been fully settled as of 3 June 2025 are now being managed under the HCRS. Transferred claims are now reflected in HCRS data

3. Horizon Shortfall Scheme (HSS)

You can find information on the HSS scheme on the Post Office corporate website, including details on:

• ‘original applications’
• ‘late applications’
• interim payments
• full assessment applications
• fixed sum offers
• top-up payments

Post Office Ltd received 2,417 eligible claims by March 2021 and has since received 10,046 eligible late claims to date. Evidence for shortfalls for some of these claims is still being assessed.

As of 31 January 2026, a total of approximately £863 million has been paid out on the HSS (including interim payments). Approximately £552 million has been paid in fixed sum awards to 7,407 claimants (1,252 of whom are claimants who had previously applied for full assessment but then switched to the fixed sum), and approximately £117 million has been paid in top-ups to previously settled claimants. 

Please note that, late in this reporting period, there was a sharp increase in application volumes due to the scheme’s closing deadline of 31 January 2026. By the date of this publication, Post Office Ltd were still processing this influx. Consequently, a further rise in ‘claims received’ over the next reporting cycle is expected despite the scheme now having closed to new applications.

3.1 Eligible claimant stages

As of 31 January 2026, 12,463 claims for financial redress have been received via the HSS. This includes applications received before the original deadline and applications received since the scheme reopened in October 2022.

Of the total 12,463 claims received, 10,109 have been paid and a further 23 claimants have accepted offers and are awaiting payment. Another 808 claimants are currently in receipt of offers that they have not yet accepted, and the remaining 1,523 claimants are awaiting offers from Post Office Ltd.

Note that the counts of claims received and claims paid for the HSS may not perfectly reconcile for a variety of reasons which are detailed in previous data publications.

Chart 2: a stacked bar chart showing the current application stages of claims received under the HSS. Due to the availability of space in this graph, the 23 offers that have been accepted and are awaiting payment have not been labelled.

View the web accessible version of chart 2.

3.2 Horizon Shortfall Scheme Appeals (HSSA)

Information on HSSA can be found on the guidance page. As of 31 January 2026, 546 separate entity registrations have been received, of which 435 have passed eligibility checks so far. 281 of these claims transferred into HSSA from Post Office Ltd’s Dispute Resolution Process (DRP).

As of 31 January 2026, the Department for Business and Trade (DBT) has received all required information for 85 cases, which are considered as full claims. Of the total 85 full claims received, 3 claimants have accepted an offer and been paid. Another 42 claimants have received offers that they have not yet accepted, and the remaining 40 claims are under assessment.

Chart 3: a stacked bar chart showing the current application stages of claims received under the HSSA scheme. There are 0 appellants at present that have accepted their offer but whom are awaiting payment, so these have been omitted from the chart.

View the web accessible version of chart 3.

3.3 Unsettled original cohort claimants

As of 31 January 2026, 261 HSSA entity registrations were recorded as having applied to HSSA from the HSS ‘eligible claims before original deadline’ cohort. One of these claims had been fully settled within HSSA.

Of the 261 claims:

• 81 had previously settled their claim in HSS
• 7 had previously settled their claims in DRP
• 173 were not reported to have previously settled their claim within the HSS scheme

As stated in a Business and Trade Committee on 6 January 2026, as of 5 January 2026, 228 HSSA entity registrations were recorded as from the HSS ‘eligible claims before original deadline’ cohort.

Whilst unsettled HSS ‘eligible claims before original deadline’ cohort claimants continue to transfer into the HSSA, others will choose to settle via the HSS DRP or by transferring to the fixed sum offer. As of 31 January 2026, there were 242 claimants within the HSS original cohort that remained unsettled (whether progressing their claim with Post Office Ltd or with DBT).

3.4 Scheme delivery targets

DBT is committed to a target of making a first HSSA offer to 90% of claimants within 40 working days of submitting a full claim.

As of 31 January 2026, 95% of claimants received their first offer within 40 working days of submitting a full claim.

4. Group Litigation Order (GLO) scheme

Information on the GLO scheme can be found on the guidance page and ‘questions and answers’ page. Out of the 555 people who were litigants in the High Court ‘Group Litigation Order’ case against the Post Office, 63 had convictions and were eligible to apply for redress, once their conviction had been overturned, through the OC and HCRS schemes (see section 4.3).

As of 31 January 2026, of the 492 people eligible for the GLO scheme, 489 people have been paid some redress. Of these, 424 people have been paid full and final redress. Another 32 are in receipt of 80% of an offer made to them as interim payments after agreeing to a full and final settlement, or challenging the offer made to them. This means that in total, 456 members of the group (93%) have received substantial redress (defined as either full and final or 80% interim redress payments). The 36 remaining claims are in a mix of stages including:

• awaiting a payment or offer
• considering an offer
• and in a stage of incompleteness

4.1 Full and final claimant stages

As of 31 January 2026, full and final claims have been received from 477 of the 492 claimants and have been assessed as complete. Of these 477 full and final claims, 424 have been paid, and another one has accepted an offer but is awaiting payment. Another 51 postmasters have received offers from DBT, and one postmaster is awaiting an offer. Of the 424 claims paid, 158 are £75,000 fixed sum award payments.

Chart 4: a stacked bar chart showing the current application stages of claims received under the GLO scheme. Due to the availability of space in this graph, the one claim being assessed and the one offer that has been accepted and is awaiting payment have not been labelled.

View the web accessible version of chart 4.

4.2 Scheme delivery targets

DBT is committed to targets of:

• making a first offer within 40 working days of full claim submission to 90% of claimants
• providing a substantive response within 40 working days to 90% of claimants who submit a complete challenge from 1 December 2024

As of 31 January 2026, 88.9% of claimants received their first offer within 40 working days of submitting a full claim. 93.7% of claimants who submitted complete challenges after 1 December 2024 received their substantive response within 40 working days of doing so.

4.3 Progress of original 555 GLO members

Of the 555 members of the group which brought the GLO case to the High Court, 456 have had their claims fully settled as of 31 January 2026.

Status of 63 postmasters with overturned convictions as of 31 January 2026:

• 26 had their claims fully settled through the OC scheme prior to its closure 
• 5 had their claims fully settled through the HCRS
• 24 had claims being processed through the HCRS 
• 8 are either yet to register for the HCRS or have registered and not declared their inclusion in the original GLO

5. Horizon Convictions Redress Scheme (HCRS)

Information on the HCRS, including details on the interim payment and fixed sum offer, can be found on the Horizon Convictions Redress Scheme (HCRS) page.

As of 31 January 2026, 512 claims have been paid the initial interim payment via the HCRS. 469 full and final claims have been settled, all of which have accepted the fixed sum offer. These 469 include claims that transitioned into the HCRS from the OC scheme in June 2025.

5.1 Full and final claimant stages

As of 31 January 2026, 490 full and final claims for financial redress have been received via the HCRS. Of these, 463 have received payment and another 6 claimants have accepted offers and are awaiting payment. Another 17 claimants have received offers from DBT, and 4 claimants are awaiting offers. These figures include the claims that were previously being processed through the OC scheme but transitioned to the HCRS on 3 June 2025.

Chart 5: a stacked bar chart showing the current application stages of claims received under the HCRS. Due to the availability of space in this graph, the 6 offers that have been accepted and are awaiting payment and the 4 claims being assessed have not been labelled.

View the web accessible version of chart 5.

5.2 Scheme delivery targets

DBT is committed to a target of making a first offer to 90% of claimants within 40 working days of submitting a full claim.

As of 31 January 2026, 90% of claimants received their first offer within 40 working days of submitting a full claim.

5.3 Progress of claims with convictions overturned by the courts

40 claims transferred to the HCRS after OC closure. As of 31 January 2026, 18 full claims had been received, all of which had received offers (partial or full). One claim had been fully settled and paid.

6. Post Office data

This data is part of DBT’s Post Office Horizon financial redress data collection.

DBT publishes independent reports, written by Dentons, on the GLO scheme.

The Ministry of Justice publishes Post Office (Horizon System) Offences Act 2024: Quashed convictions management information.

Post Office Ltd also publishes:

• updates on the Horizon Shortfall Scheme
• FAQs including reports on Horizon financial redress

7. Notice of publications on the Capture Scheme

The Capture Scheme launched on 29 October 2025. DBT now publishes monthly statistics on the scheme’s progress.

8. Web accessible tables

8.1 Financial redress paid

Month	HSS (£ million)	GLO (£ million)	OC (£ million)	HCRS (£ million)	Total (£ million)
Feb-25	374	139	66	190	768
Mar-25	454	150	67	221	892
Apr-25	507	160	68	229	964
May-25	559	167	68	245	1,039
Jun-25	601	177	68	252	1,098
Jul-25	624	185	68	258	1,136
Aug-25	650	192	68	266	1,176
Sep-25	692	199	68	270	1,229
Oct-25	721	205	68	278	1,273
Nov-25	769	208	68	281	1,326
Dec-25	812	214	68	286	1,380
Jan-26	863	219	68	294	1,444

8.2 Horizon Shortfall Scheme (HSS)

Application stage	Number of applicants	Percentage (%)
Claims being assessed	1,523	12
Offers made and being considered	808	6
Offers accepted and awaiting payment	23	0
Claims paid	10,109	81
Total	12,463	100

8.3 Horizon Shortfall Scheme Appeals (HSSA)

Application stage	Number of applicants	Percentage (%)
Claims being assessed	40	47
Offers made and being considered	42	49
Offers accepted and awaiting payment	0	0
Claims paid	3	4
Total	85	100

8.4 Group Litigation Order (GLO) scheme: full and final claims

Application stage	Number of applicants	Percentage (%)
Claims being assessed	1	0
Offers made and being considered	51	11
Offers accepted and awaiting payment	1	0
Claims paid	424	89
Total	477	100

8.5 Horizon Conviction Redress Scheme (HCRS): full and final claims

Application stage	Number of applicants	Percentage (%)
Claims being assessed	4	1
Offers made and being considered	17	3
Offers accepted and awaiting payment	6	1
Claims paid	463	94
Total	490	100