Transparency data

Post Office Horizon financial redress data as of 30 April 2026

Updated 13 May 2026

As of 30 April 2026, approximately £1,560 million has been paid to over 12,300 claimants. This includes redress paid under the following live schemes:

• Horizon Shortfall Scheme (HSS): £943 million total value of all payments including interim payments
• Group Litigation Order (GLO) Scheme: £226 million total value of all payments including interim payments
• Horizon Convictions Redress Scheme (HCRS): £312 million total value of all payments including interim payments
• Horizon Shortfall Scheme Appeals (HSSA): £11 million total value of all payments including interim payments

In addition, the Overturned Convictions (OC) Scheme paid out a total of £68 million prior to its closure.

Spend is rounded to the nearest £1 million.

1. Financial redress paid

The chart in this section shows the cumulative total of redress paid by month and broken down by scheme. As of 30 April 2026, approximately £1,560 million has been paid in financial redress. This is up from £1,519 million on 31 March 2026.

Chart 1: a stacked bar chart showing the cumulative total of financial redress paid each month. The bars are broken down into the 5 redress schemes: HSSA, HSS, GLO, OC and HCRS. Due to the availability of space in this graph, the £4m, £7m and £11m total values of HSSA payments for February 2026, March 2026 and April 2026, respectively, have not been labelled.

View the web accessible version of chart 1.

2. Full and final claim data

Scheme	Claims received	Offers made	Offers accepted	Claims paid
Horizon Shortfall Scheme (HSS)	13,982 [+368]	12,224 [+375]	11,230 [+413]	11,109 [+334]
Group Litigation Order (GLO) Scheme	485 [+3]	482 [+5]	445 [+7]	443 [+7]
Horizon Convictions Redress Scheme (HCRS)	511 [+7]	505 [+5]	496 [+5]	492 [+15]

Table 1: Full and final claim data by scheme. Information correct as of 30 April 2026.

Changes from last month’s publication are shown in square brackets. [-] indicates no change since last month.

2.1 Notes for table 1

In this table:

• data shows progress across full and final claims for live schemes. Further detail on interim payments and claimant progress on the HSS, GLO, and HCRS schemes can be found under the relevant sections of this publication
• data regarding the HSS is sourced from Post Office Ltd, which retains full responsibility for the data it provides
• redress progress and payments data reflects the current position at a point in time. It should be noted that these totals can change slightly as time goes on as both claim progress and payments are retrospectively confirmed
• the Overturned Convictions (OC) Scheme formally closed on 2 June 2025. Any OC claims that had not been fully settled as of 3 June 2025 are now being managed under the HCRS. Transferred claims are now reflected in HCRS data
• details on the progress of Horizon Shortfall Scheme Appeals (HSSA) claims are not included in this table but can be found in section 3.2

3. Horizon Shortfall Scheme (HSS)

You can find information on the HSS Scheme on the Post Office corporate website, including details on:

• original applications
• late applications
• interim payments
• full assessment applications
• fixed sum offers
• top-up payments

Post Office Ltd received 2,417 eligible claims by March 2021 and has since received 11,565 eligible late claims to date. Evidence for shortfalls for some of these claims is still being assessed.

All the original cohort claimants have received an offer. The HSS claim data reported in Table 1 also includes 2,187 offers accepted and 2,183 claims paid to original cohort claimants.

As of 30 April 2026, a total of approximately £943 million has been paid out on the HSS (including interim payments). Approximately £629 million has been paid in fixed sum awards to 8,394 claimants (1,279 of whom are claimants who had previously applied for full assessment but then switched to the fixed sum), and approximately £119 million has been paid in top-ups to previously settled claimants. 

Please note that, at the start of 2026, there was a sharp increase in application volumes due to the scheme’s closing deadline of 31 January 2026. As of this publication, Post Office Ltd is still processing this backlog of claims, and consequently a further rise in ‘eligible claims received’ over the subsequent reporting cycles is still expected, despite the scheme having closed to new applications.

3.1 Eligible claimant stages

As of 30 April 2026, 13,982 claims for financial redress have been received via the Horizon Shortfall Scheme. This includes applications received before the original deadline, and applications received since the scheme reopened in October 2022.

Of the total 13,982 claims received, 11,109 have been paid and a further 121 claimants have accepted offers and are awaiting payment. Another 994 claimants are currently in receipt of offers that they have not yet accepted and the remaining 1,758 claimants are awaiting offers from Post Office Ltd.

Note that the counts of claims received and claims paid for the HSS may not perfectly reconcile for a variety of reasons which are detailed in previous data publications.

Chart 2: a stacked bar chart showing the current application stages of claims received under the HSS. Due to the availability of space in this graph, the 121 offers that have been accepted and are awaiting payment have not been labelled.

View the web accessible version of chart 2.

3.2 Horizon Shortfall Scheme Appeals (HSSA)

Information on HSSA can be found on the guidance page. As of 30 April 2026, 570 separate entity registrations have been received, of which 514 have passed eligibility checks so far.

As of 30 April 2026, the Department for Business and Trade (DBT) has received all required information for 99 cases, which are considered as full claims. Of the total full claims received, 14 claimants have been paid and a further 1 claimant has accepted an offer and is awaiting payment. Another 58 claimants have received offers that they have not yet accepted, and the remaining 26 claims are under assessment.

Chart 3: A stacked bar chart showing the current application stages of claims received under the HSSA scheme. Due to the availability of space in this graph, the 1 offer that has been accepted and is awaiting payment has not been labelled.

View the web accessible version of chart 3.

Please note that, in the previous publication including data as of 31 March 2026, the total value of HSSA redress payments was reported to be £4m and the total Horizon redress paid was reported to be £1,517m. A re-evaluation of spend on the HSSA Scheme before 31 March 2026 has revealed that the total value of HSSA redress payments was £7m, making the total redress paid equal £1,519m as of 31 March 2026.

3.3 Unsettled and settled HSS claimants registered with HSSA

As of 30 April 2026, 15 unsettled HSS claims (included in the count of ‘offers made and being considered’ in section 3.1) had subsequently settled in HSSA.

Table 2 shows the counts of HSS settled and unsettled claims registered with HSSA.

Cohort	Previously settled in HSS	Previously settled in DRP	Not reported as previously settled in HSS or DRP
Original	86	7	168
Late	22	3	145

Table 2: The numbers and status of Original and Late HSS cohort entities registered with HSSA. Note that a proportion of registrations had not yet declared their previous HSS status. Therefore, the values here may not sum to the total HSSA registrations reported above.

Table 3 shows the number of claims that were previously unsettled in HSS or DRP that were subsequently settled in HSSA. Note that some HSSA registrations were yet to disclose their previous status.

Cohort	Number of HSS or DRP unsettled claims now settled in HSSA
Original	8
Late	7

Table 3: The numbers of claims that were previously unsettled in HSS or DRP, that were subsequently settled in HSSA, split by original and late HSS cohort.

3.4 Scheme delivery targets

DBT is committed to a target of making a first HSSA offer to 90% of claimants within 40 working days of submitting a full claim.

As of 30 April 2026, 88% of claimants received their first offer within 40 working days of submitting a full claim.

4. Group Litigation Order (GLO) Scheme

Information on the GLO Scheme can be found on the guidance page and ‘questions and answers’ page. Out of the 555 people who were litigants in the High Court “Group Litigation Order” case against the Post Office, 63 had convictions and were therefore eligible to apply for redress, once their conviction had been overturned, through the OC and HCRS schemes (see section 4.3).

As of 30 April 2026, of the 492 people eligible for the GLO Scheme, 490 people have been paid some redress. Of these, 443 people have been paid full and final redress. Another 22 are in receipt of 80% of an offer made to them as interim payments after agreeing to a full and final settlement, or challenging the offer made to them. This means that in total, 465 members of the group (95%) have received substantial redress (defined as either full and final or 80% interim redress payments). The 27 remaining claims are in a mix of stages including:

• awaiting a payment or offer
• considering an offer
• incomplete

4.1 Full and final claimant stages

As of 30 April 2026, full and final claims have been received from 485 of the 492 claimants and have been assessed as complete. Of the complete claims, 443 claims have been paid and a further 2 claimants have accepted offers and are awaiting payment. Another 37 postmasters have received offers from DBT, and 3 claimants are awaiting offers. Of the paid claims, 158 received £75,000 fixed sum award payments.

Chart 4: a stacked bar chart showing the current application stages of claims received under the GLO scheme. Due to the availability of space in this graph, the 3 claims being assessed, and the 2 offers that have been accepted and are awaiting payment, have not been labelled.

View the web accessible version of chart 4.

4.2 Scheme delivery targets

DBT is committed to targets of:

• making a first offer within 40 working days of full claim submission to 90% of claimants
• providing a substantive response within 40 working days to 90% of claimants who submit a complete challenge from 1 December 2024

As of 30 April 2026, 88.2% of claimants received their first offer within 40 working days of submitting a full claim, and 93.5% of claimants who submitted complete challenges after 1 December 2024 received their substantive response within 40 working days of doing so.

4.3 Progress of original 555 Group Litigation Order members

Of the 555 members of the group which brought the GLO case to the High Court, 480 have had their claims fully settled as of 30 April 2026.

Status of 63 postmasters with overturned convictions, as of 30 April 2026:

• 26 had their claims fully settled through the OC Scheme prior to its closure 
• 9 had their claims fully settled through the HCRS
• 20 had claims being processed through the HCRS 
• 8 are either yet to register for the HCRS, or have registered and not declared their inclusion in the original GLO

5. Horizon Convictions Redress Scheme (HCRS)

Information on the HCRS, including details on the interim payment and fixed sum offer, can be found on the Horizon Convictions Redress Scheme (HCRS) page.

As of 30 April 2026, 492 full and final claims have been paid. 487 of these had accepted the fixed sum offer. This includes claims that transitioned into the HCRS from the OC scheme in June 2025. Including the full and final claims, a total of 533 initial interim claims has been received, and 529 claims have been paid the initial interim payment.

5.1 Full and final claimant stages

As of 30 April 2026, 511 full and final claims for financial redress have been received via the HCRS. Of these, 492 have received payment and another 4 claimants have accepted offers and are awaiting payment. Another 9 claimants have received offers from DBT, and 6 claimants are awaiting offers. These figures include the claims that were previously being processed through the OC Scheme but transitioned to the HCRS on 3 June 2025.

Chart 5: a stacked bar chart showing the current application stages of claims received under the HCRS. Due to the availability of space in this graph, the 6 claims being assessed, and the 4 offers that have been accepted and are awaiting payment, have not been labelled.

View the web accessible version of chart 5.

5.2 Scheme delivery targets

DBT is committed to a target of making a first offer to 90% of claimants within 40 working days of submitting a full claim.

As of 30 April 2026, 92% of claimants received their first offer within 40 working days of submitting a full claim.

5.3 Progress of claims with convictions overturned by the courts

40 claims transferred to the HCRS after OC closure. As of 30 April 2026, 18 full claims had been received, 5 of which had been fully settled and paid. A total of 16 full or partial offers has been made to full and partially completed claims.

6. Post Office data

This data is part of DBT’s Post Office Horizon financial redress data collection.

DBT publishes independent reports, written by Dentons, on the GLO scheme.

The Ministry of Justice publishes Post Office (Horizon System) Offences Act 2024: Quashed convictions management information.

Post Office Ltd also publishes:

• updates on the Horizon Shortfall Scheme
• FAQs including reports on Horizon financial redress

7. Notice of publications on the Capture Scheme

The Capture Scheme launched on 29 October 2025. DBT now publishes monthly statistics on the scheme’s progress.

8. Web accessible tables

8.1 Financial redress paid

Month	HSS (£ million)	GLO (£ million)	OC (£ million)	HCRS (£ million)	HSSA (£ million)	Total (£ million)
May-25	559	167	68	245	NA	1,039
Jun-25	601	177	68	252	NA	1,098
Jul-25	624	185	68	258	NA	1,136
Aug-25	650	192	68	266	NA	1,176
Sep-25	692	199	68	270	NA	1,229
Oct-25	721	205	68	278	NA	1,273
Nov-25	769	208	68	281	NA	1,326
Dec-25	812	214	68	286	NA	1,380
Jan-26	863	219	68	294	NA	1,444
Feb-26	882	222	68	300	4	1,475
Mar-26	916	223	68	305	7	1,519
Apr-26	943	226	68	312	11	1,560

8.2 Horizon Shortfall Scheme (HSS)

Application stage	Number of applicants	Percentage (%)
Claims being assessed	1,758	13
Offers made and being considered	994	7
Offers accepted and awaiting payment	121	1
Claims paid	11,109	79
Total	13,982	100

8.3 Horizon Shortfall Scheme Appeals (HSSA)

Application stage	Number of applicants	Percentage (%)
Claims being assessed	26	26
Offers made and being considered	58	59
Offers accepted and awaiting payment	1	1
Claims paid	14	14
Total	99	100

8.4 Group Litigation Order (GLO) Scheme: full and final claims

Application stage	Number of applicants	Percentage (%)
Claims being assessed	3	1
Offers made and being considered	37	8
Offers accepted and awaiting payment	2	0
Claims paid	443	91
Total	485	100

8.5 Horizon Conviction Redress Scheme (HCRS): full and final claims

Application stage	Number of applicants	Percentage (%)
Claims being assessed	6	1
Offers made and being considered	9	2
Offers accepted and awaiting payment	4	1
Claims paid	492	96
Total	511	100