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The personalisation of services and support promotes choice, control and independence for carers, tailoring solutions around the individual and the family. Important elements of personalisation are active citizenship, the promotion of stronger communities and preventative action. The agenda applies equally to carers and those they support and reflects the interdependence that exists between them.
This guide sets out emerging evidence, including examples to illustrate how the principles of personalisation have been applied, emphasising the value of finding ways forward that make sense and work best locally.