Policy paper

Personalising services and support for carers

This publication demonstrates how carers benefit from services and support based on their personal needs.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Applies to England


Carers and personalisation: improving outcomes

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The personalisation of services and support promotes choice, control and independence for carers, tailoring solutions around the individual and the family. Important elements of personalisation are active citizenship, the promotion of stronger communities and preventative action. The agenda applies equally to carers and those they support and reflects the interdependence that exists between them.

This guide sets out emerging evidence, including examples to illustrate how the principles of personalisation have been applied, emphasising the value of finding ways forward that make sense and work best locally.

Published 25 November 2010