Research and analysis

Personal tax transparency: customer research and testing

Research on the personal tax system and tax statements.

From:
HM Revenue & Customs
Published
15 July 2013

Documents

Personal tax transparency

Ref: HMRC Research Report 269

PDF, 140 KB, 7 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Personal tax summaries: design and delivery research

PDF, 47.7 KB, 7 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Personal tax summaries: testing of the Tax Summary

PDF, 171 KB, 9 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Research report on modernising the personal tax system and introducing tax statements.

Published 15 July 2013