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Guidance

Pension Schemes: service availability and issues

Check the availability and any issues affecting the online services for pension schemes.

Updates to this page

From:
HM Revenue & Customs
Published:
1 January 2014
Last updated:
3 September 2026
Show all updates

  1. Planned downtime from 7am to 11pm on Sunday 27 September 2026 has been added for the Managing Pension Schemes service.

  2. Planned downtime from 4pm on Friday 10 July 2026 to 10am Monday 13 July 2026 has been added.

  3. Planned downtime from 7pm on Thursday 2 April 2026 to 9am on Tuesday 7 April 2026 for the Managing pension schemes service has been added.

  4. Service issue added to Pension Schemes from Thursday 5 March at 10pm to 2am Friday 6 March 2026.

  5. Planned downtime from 7am on Sunday 8 March 2026 to 9am on Monday 9 March 2026 for Managing pension schemes service has been added.

  6. Planned downtime from 8am to 10pm on Sunday 30 November 2025 for the managing pension schemes service has been added.

  7. Planned downtime from 8am on Sunday 19 October 2025 to 3am on Monday 20 October 2025 for the Managing pension schemes service has been added.

  8. The planned downtime from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025 has changed. It will now be 8:15am on Sunday 28 September to 1am on Monday 29 September 2025.

  9. The planned downtime from 8:15am to 10pm on Sunday 28 September 2025 has changed. It will now be from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025.

  10. Planned downtime from 8:15am to 10pm on Sunday 28 September 2025 has been added.

  11. Planned downtime from 10:30pm to 11pm on Wednesday 10 September 2025 and 10:30pm to 11pm on Wednesday 17 September 2025 for the Managing pension schemes service has been added.

  12. Planned downtime from 5:40am on Saturday 12 July 2025 to 10:30pm on Sunday 13 July 2025 for Managing pension schemes service has been added.

  13. Planned downtime from 4pm on Friday 11 October 2024 to 9am Tuesday 15 October 2024 has been added.

  14. Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added for the Managing pensions schemes service.

  15. Planned downtime from 4pm on Friday 12 July 2024 to 9am on Monday 15 July 2024 has been added for the Pension Schemes service.

  16. Planned downtime from 7am on Saturday 22 June 2024 to 9:15pm on Sunday 23 June 2024 has been added for the Managing pension schemes service.

  17. The Managing Pension Schemes service is currently partially unavailable. Check the service availability page for updates.

  18. Planned downtime from 5pm on Friday 16 February 2024 to 10am Thursday 22 February 2024 has been added for the Managing Pension Schemes service.

  19. The Managing Pension Schemes service will be partially unavailable until Tuesday 13 February 2024. Information about this downtime has been added.

  20. The Pension Schemes service will be partially unavailable until Tuesday 13 February 2024. Information about this downtime has been added.

  21. The Managing Pension Schemes service issue has been updated. The service will remain unavailable until 11am on Wednesday 7 February 2024.

  22. The Managing Pension Schemes service will be unavailable from 4:15pm on Thursday 25 January 2024 to 10am on Monday 5 February 2024. Information about this issue has been added. The downtime for Pension Schemes: service availability has been removed as it was added in error.

  23. The Pension Schemes service will be unavailable from 4:15pm on Thursday 25 January 2024 to 10am on Monday 5 February 2024. Information about this issue has been added.

  24. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  25. Planned downtime from midday on Friday 23 June to 7am Monday 26 June has been added.

  26. Planned downtime from 11:59am to 8pm on Thursday 18 November 2021 has been added.

  27. Planned downtime from 12pm to 8pm on Wednesday 6 October 2021 has been added.

  28. Planned downtime for Managing Pension Schemes from 4pm on Friday 13 August 2021 to 11am Monday 16 August 2021 has been added.

  29. Planned downtime from 4pm on Friday 25 June to 9am on Monday 28 June 2021 has been added for the Managing Pension Schemes service.

  30. Planned downtime from 4pm on Saturday 13 March 2021 to 10am on Monday 15 March 2021 has been added for the Managing Pension Schemes service.

  31. Planned downtime from 5pm to 10pm on Friday 16 October 2020 has been added for the pension schemes service.

  32. Planned downtime for Friday 11 September 2020 4:30pm to 10am Monday 14 September 2020 has been added for the Managing Pension Schemes service.

  33. Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  34. The Managing Pension Schemes service will be unavailable from midnight to 10am on Sunday 9 June and Sunday 16 June 2019. Information about this issue has been added.

  35. You will be unable to use this service between 9:45am and 11am on Wednesday 17 April. Information about this issue has been added.

  36. This service will be unavailable on Thursday 28 March 2019 from 9:45am to 11am. Information about this issue has been added.

  37. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  38. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  39. Planned downtime for 3 and 4 November will now take place on 17 and 18 November. Planned downtime from 3pm Saturday 10 November 2018 to 11am Tuesday 13 November also added.

  40. Planned downtime for 3 and 4 November added.

  41. Planned downtime for Saturday 7 July 2018 has been added for the manage and register pension schemes service.

  42. Planned downtime from Wednesday 22 November 10pm to Friday 24 November 6am added.

  43. There is a service availability issue causing delayed submission responses.

  44. Planned downtime has been added to this page.

  45. Service issues section has been updated.

  46. Planned downtime has been added to this page.

  47. Planned downtime for Pension Schemes has been added to this page.

  48. First published.

Documents

Pension Schemes — service availability and issues

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Managing pension schemes service — service availability

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Latest updates on the availability and any issues affecting the online services for:

  • Pension Schemes online
  • Managing Pension Schemes service

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