Guidance

Pension schemes: service availability and issues

Check the availability and any issues affecting the online services for pension schemes.

Documents

Details

Latest updates on the availability and any issues affecting the online services for pension schemes:

  • Pension Schemes Online
  • Managing Pension Schemes service
Published 1 January 2014
Last updated 14 October 2020 + show all updates
  1. Planned downtime from 5pm to 10pm on Friday 16 October 2020 has been added for the pension schemes service.

  2. Planned downtime for Friday 11 September 2020 4:30pm to 10am Monday 14 September 2020 has been added for the Managing Pension Schemes service.

  3. Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  4. The Managing Pension Schemes service will be unavailable from midnight to 10am on Sunday 9 June and Sunday 16 June 2019. Information about this issue has been added.

  5. You will be unable to use this service between 9:45am and 11am on Wednesday 17 April. Information about this issue has been added.

  6. This service will be unavailable on Thursday 28 March 2019 from 9:45am to 11am. Information about this issue has been added.

  7. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  8. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  9. Planned downtime for 3 and 4 November will now take place on 17 and 18 November. Planned downtime from 3pm Saturday 10 November 2018 to 11am Tuesday 13 November also added.

  10. Planned downtime for 3 and 4 November added.

  11. Planned downtime for Saturday 7 July 2018 has been added for the manage and register pension schemes service.

  12. Planned downtime from Wednesday 22 November 10pm to Friday 24 November 6am added.

  13. There is a service availability issue causing delayed submission responses.

  14. Planned downtime has been added to this page.

  15. Service issues section has been updated.

  16. Planned downtime has been added to this page.

  17. Planned downtime for Pension Schemes has been added to this page.

  18. First published.