This release provides information on:
- the number of calls the helpline has received each year since 2010
- the proportion of calls to the helpline from EU-8 nationals
- the number of calls to the helpline per year since 2010 where the caller required EU-8 language support
- the number of staff (full time equivalent) employed by the helpline as telephone advisers
This information has been released by BIS under the Freedom of Information Act 2000.