This file may not be suitable for users of assistive technology.
Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email email@example.com. Please tell us what format you need. It will help us if you say what assistive technology you use.
This document contains the following information: Parliamentary and Health Service Ombudsman annual report 2010 to 2011: fifth report of the Parliamentary Commissioner for Administration session 2010/12, seventh report of the Health Service Commissioner for England session 2010/12.
This paper was laid before Parliament in response to a legislative requirement or as a Return to an Address and was ordered to be printed by the House of Commons.