The Highways England operational approach.
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Traffic on our roads is expected to grow by between 27% and 50% by 2040, and we must not only improve our roads, but also improve our operations.
Proactive operation will enable us to make the most of our road capacity by influencing our customers to help them avoid congestion where possible, maximising the availability of the network and thereby maximising its utilisation.
The Operational Strategy sets out our approach.