Corporate report

Highways England Operational Strategy

The Highways England operational approach.


Operational strategy

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


Traffic on our roads is expected to grow by between 27% and 50% by 2040, and we must not only improve our roads, but also improve our operations.

Proactive operation will enable us to make the most of our road capacity by influencing our customers to help them avoid congestion where possible, maximising the availability of the network and thereby maximising its utilisation.

The Operational Strategy sets out our approach.

Published 8 January 2016
Last updated 12 February 2016 + show all updates
  1. Minor change
  2. First published.