Research and analysis

Online Tax Registration Service research

Research on usability testing of the Online Tax Registration Service prototypes for the One Click service.

• From: HM Revenue & Customs
• Published: 8 May 2013

Documents

Online Tax Registration Service research

Ref: HMRC Research Report 248

PDF, 62.6 KB, 8 pages

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Details

Research report on customers understanding, perception, difficulties encountered and potential use of the service.

Published 8 May 2013