Official receiver (Insolvency Service) use of debt collection agencies

Updated 4 July 2022

The official receiver may use private debt collection agencies to collect:

  • Income Payments Agreements (paid by people who have been made bankrupt)
  • money owed relating to bankruptcies and companies in liquidation

If you do not make your payments under an income payments agreement, the debt collection agency or official receiver might contact your employer to take the money directly from your wages.

The debt collection agency will write to you and you should pay them directly.

Debt collection agencies used by the official receiver are:

Payments to creditors

If you have been made bankrupt, usually you should not make payments to anyone you owed money to at the date of your bankruptcy, either directly or to debt collection agencies. There are some exceptions.