November/December 2025: Record of the Groceries Code Adjudicator (GCA) progress meetings with Code Compliance Officers (CCOs)
Published 9 December 2025
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1. Attendees
The GCA (Mark White) and members of his team met with CCOs and other representatives from the designated retailers (Retailers) as follows:
1.1 Monday 24 November 2025
- Asda Stores Ltd
- TJ Morris Ltd (trading as Home Bargains)
1.2 Tuesday 25 November 2025
- Aldi Stores Ltd
- Ocado Retail Ltd
1.3 Friday 28 November 2025
- Co-operative Group Ltd
- Lidl GB Ltd
1.4 Monday 1 December 2025
- Iceland Foods Ltd
1.5 Tuesday 2 December 2025
- Wm Morrison Supermarkets Ltd
1.6 Wednesday 3 December 2025
- Marks and Spencer plc
1.7 Thursday 4 December 2025
- Amazon.com, Inc
1.8 Friday 5 December 2025
- Tesco plc
- Waitrose Ltd
1.9 Monday 8 December 2025
- J Sainsbury plc
1.10 Tuesday 9 December 2025
- B&M European Value Retail S.A.
2. Key points
2.1 Retailer update
CCOs updated the GCA about compliance activity since the July/August 2025 Retailer meetings and about changes in Retailer businesses that may pose risks to Code compliance. CCOs presented to the GCA anonymised accounts of steps taken by the Retailer to address individual Code issues reported to them by suppliers.
2.2 Retailer action plans
The GCA discussed with CCOs the actions Retailers were taking to resolve issues reported by suppliers, including those highlighted in the 2025 GCA annual survey. Discussions covered the specific issues reported as being most prevalent at each Retailer including, wherever relevant, delays in payments, forecasting and de-listing. For each issue, proportionate actions and reporting requirements were agreed to promptly improve compliance with the Code by each Retailer.
2.3 Hearing from suppliers
The GCA noted the persistence of some Code issues and the importance of supplier feedback in enabling the GCA and Retailers to eliminate those issues. CCOs explained the actions that they were taking to facilitate confidential reporting of issues and to ensure no negative consequences for suppliers that do raise issues. The GCA and CCOs discussed steps that Retailers could take to communicate to suppliers that Retailers want to hear from them when issues arise.
2.4 Any other business
The GCA and Retailers discussed any other business, including any matters specific to each Retailer.