Research and analysis

Non-compliance and enforcement of the National Minimum Wage

This report sets out the Low Pay Commission's analysis of underpayment of the minimum wage and the enforcement regime.



This is the Low Pay Commission’s third stand-alone report into non-compliance and enforcement of the National Minimum Wage and builds on a similar report published last year. This report looks at the available evidence on how many low-paid workers are underpaid and who these individuals are. It examines the Government’s approach to enforcing the minimum wage, as well as highlighting some important policy challenges around the underpayment of apprentices and workers’ access to pay information.

Enforcement of the National Minimum Wage

The Department for Business, Energy and Industrial Strategy (BEIS) is responsible for minimum wage compliance and enforcement policy and HM Revenue and Customs (HMRC) enforces the National Minimum Wage Act on behalf of BEIS.

Workers can complain about underpayment and seek redress by contacting HMRC or Acas:

  • Use the pay and work rights complaint form on GOV.UK.

  • Call the Acas helpline on 0300 123 1100.

National Minimum Wage rates

All rates of the National Minimum Wage increased on 1 April 2020.

Rate Value from 1 April 2020
National Living Wage £8.72
21-24 Year Old Rate £8.20
18-20 Year Old Rate £6.45
16-17 Year Old Rate £4.55
Apprentice Rate £4.15
Accommodation Offset £8.20

General enquiries

Low Pay Commission
Ground Floor
10 South Colonnade
Canary Wharf
E14 4PU


Telephone 020 7211 8119

Published 7 May 2020
Last updated 2 June 2020 + show all updates
  1. Data tables for underpayment at the regional and national levels updated to include the 16-24 year old age group as well as workers aged 25+.

  2. Data tables attachment updated to include data on underpayment at the regional and national levels.

  3. Publication of the data tables accompanying the report.

  4. First published.