Research and analysis

NHS walk-in centre services in England: review

The findings of Monitor's review of the provision of NHS walk-in centre services in England.

Applies to England

Documents

Final report and recommendations

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Advice and recommendations for commissioners

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Reponses to preliminary report

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Preliminary report

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Patients' use of walk-in centres - survey results

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Call for submissions

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Details

This review looked into how closing NHS walk-in centres affects patients, whether commissioning arrangements for walk-in centres are working well for patients, and whether payment mechanisms related to walk-in centres and general practice services are generating benefits for patients.

Published 19 February 2014