Guidance

New Computerised Transit System email: service availability and issues

Check the availability and any issues affecting the New Computerised Transit System (NCTS) email online service.

Documents

Details

Latest updates on the availability and any issues affecting the NCTS email online service.

Published 1 January 2014
Last updated 3 December 2019 + show all updates
  1. Planned downtime message from 8am to 10am on Wednesday 11 December 2019 has been added.

  2. The New Computerised Export System email service will be unavailable from 11pm to midnight on Thursday 31 October 2019. Information about this issue has been added.

  3. Planned downtime from 9am to 11:30am on Wednesday 31 July 2019 has been added.

  4. Planned downtime from 9pm to 11:30pm on Wednesday 26 June 2019 has been added.

  5. Full service is now available.

  6. The service availability has been updated to currently unavailable.

  7. Planned downtime for 29 March 2019 11pm to midnight has been cancelled.

  8. Due to essential upgrades you'll be unable to access our online service from 11pm to midnight on Friday 29 March. We apologise for any inconvenience this may cause.

  9. You will be unable to use this service on Saturday 16 March from 9am to 11pm. Information about this issue has been added.

  10. Planned downtime message for 8am on Saturday 9 March 2019 to 8pm on Sunday 10 March 2019 has been added.

  11. Planned downtime for Saturday 23 February 2019 from 9am to 11pm has been added.

  12. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  13. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  14. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  15. Planned downtime for 3 and 4 November added.

  16. Planned downtime for 24 October 2018 has been updated.

  17. Planned downtime message for 9am to midday on Wednesday 24 October 2018 has been added.

  18. Planned downtime message for 9am to 11am on Wednesday 24 October 2018 has been added.

  19. Submissions via NCTS email will be queued and send no response on Friday 31 August 2018 between 10am and 11am.

  20. Due to essential maintenance work the New Computerised Transit Systems email service will send no responses on Sunday 22 July 2018 from 8am to 8pm.

  21. Due to essential maintenance work the New Computerised Transit Systems email service will send no responses on Sunday 20 May 2018 from 11am to 2pm.

  22. Due to essential maintenance work New Computerised Transit System email service will be unavailable on Sunday 14 January 2018 from 8am to 11:30am.

  23. The issues affecting this service have now been resolved and the full service is available.

  24. New Computerised Transit System email service is currently unavailable. Work is in progress to restore the service as quickly as possible.

  25. Planned downtime from midday on Saturday 30 September to 1am Sunday 1 October.

  26. Planned downtime has been updated for maintenance work on the Electronic Data Capture Service 13 August 2017.

  27. Planned downtime on 12 March 2017 added

  28. Planned downtime added to the page.

  29. Planned downtime added to the page.

  30. Update to planned downtime section of service availability and issues.

  31. Planned downtime added to this page.

  32. Service issues section has been updated.

  33. Service issues section has been updated.

  34. Service issues section has been updated.

  35. Planned downtime added to the page.

  36. Planned downtime has been added to this page.

  37. First published.