Guidance

MyHMCTS: how to complete case administration tasks

Guide for case administration tasks in MyHMCTS, such as sharing a case, assigning a case and filing a notice of change.

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Details

This guide is for users of MyHMCTS representing either applicants or respondents. It describes the steps you need to take to complete case administration tasks in MyHMCTS, including how to:

  • share a case
  • assign a case administrator
  • assign a case
  • submit a notice of change in representation

Some of these tasks can only be carried out by an assigned account or case administrator.

How you manage and progress a case beyond these administrative tasks depends on the subject area you are working in. You should refer to the subject specific guidance for further case management guidance:

Published 29 November 2021
Last updated 27 February 2024 + show all updates
  1. Added a new image to section 3, showing how to enter a client's details.

  2. Added dedicated notice of change guide

  3. Added new help information to guide

  4. Added new section on viewing and managing assigned cases

  5. Clarity updates to notice of change guidance

  6. First published.