FOI release

MP correspondence guidance

We have a received a request under the Freedom of Information Act 2000 for the following:  Instructions/guidance/procedures for staff on how…

Documents

Instructions on drafting replies to MPs’ correspondence (draft) (PDF file - 689kb)

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Instructions on drafting replies to MPs’ correspondence (expired 2009) (PDF file - 242kb)

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

MP Account and MP Support Account Manager Guidance (PDF file - 144kb)

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail

We have a received a request under the Freedom of Information Act 2000 for the following: 

Instructions/guidance/procedures for staff on how to process:

  • anything raised via the MPs helplines/hotlines
  • anything raised through correspondence from an MP or their staff relating to individual cases
  • any complaints raised by MPs or their staff relating to individual cases

Please include any ways in which cases where MPs have taken an interest are handled or catalogued or flagged differently.

We released the following information on 09 June 2010:

The relevant information can be found in the attached three documents.

The first two documents are called ‘Instructions on drafting replies to MPs’ correspondence’.  The first version of this document is only a draft version. The draft version is currently awaiting senior management sign off before it can be considered as official guidance in place. It is intednded to replace the second document below which expired in November 2009 and is no longer the guidance in place. The third document is entitled ‘MP Account and MP Support Account Manager Guidance’.

Date: Wed Oct 06 14:26:25 BST 2010

In response to a freedom of information request about guidance on how to handle MP correspondence

In response to a freedom of information request about guidance on how to handle MP correspondence.

In response to a Freedom of Information request about guidance on how to handle MP correspondence.