Guidance

MGN 504 (M) Maritime Passenger Rights - role of the National Enforcement Body

The roles of the MCA, as Maritime Passenger Rights National Enforcement Body, and the voluntary UK Complaint Handling Bodies.

• From: Maritime and Coastguard Agency
• Published: 20 May 2014
• Last updated: 1 December 2022
  Show all updates

  1. 1 December 2022

     Publication of amendment 3 with update references to EU legislation following Brexit.

  2. 5 March 2021

     Change to contact details. ABTA email address, London TravelWatch address and team name to Regulatory & Compliance Team at the MCA.

  3. 1 February 2021

     Brought in line with current regulations following Brexit

  4. 20 May 2014

     First published.

Documents

MGN 504 (M) Amendment 3: Maritime Passenger Rights - role of the National Enforcement Body

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Details

Notice to all:

• Ship owners and agents,
• Ship operators,
• Managers and masters,
• Seafarers,
• Surveyors,
• Port and terminal operators.

This MGN replaces MGN 488.