Corporate report

MCA business plan 2017 to 2018

The MCA business plan sets out the agency’s plans for 2017 to 2018


MCA Business plan 2017 to 2018

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The business plan sets out:

  1. the services that the agency will deliver and any significant changes it plans to make;

  2. the resources the agency requires; and

  3. the key performance indicators, by which its performance will be assessed.

This plan allows service users and members of the public to assess how the agency is performing i n operating its key services, managing reforms and the agency finances.

Published 4 April 2017