The MCA business plan sets out the agency’s plans for 2017 to 2018
PDF, 1.1MB, 24 pages
This file may not be suitable for users of assistive technology. Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email firstname.lastname@example.org. Please tell us what format you need. It will help us if you say what assistive technology you use.
The business plan sets out:
the services that the agency will deliver and any significant changes it plans to make;
the resources the agency requires; and
the key performance indicators, by which its performance will be assessed.
This plan allows service users and members of the public to assess how the agency is performing i n operating its key services, managing reforms and the agency finances.