Correspondence

Letter to small providers: TSM data pilot

The Regulator of Social Housing has written to small providers to invite them to take part in the Tenant Satisfaction Measures data pilot.

From:
Regulator of Social Housing
Published
11 July 2023

Applies to England

Documents

Letter to small providers: TSM small provider data pilot [accessible version]

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Letter to small providers: TSM small provider data pilot

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Details

All registered providers are required to collect and publish TSM data in line with the TSM Standard that we introduced on 1 April 2023.

Large registered providers with over 1,000 homes are also required to submit their TSM data to us annually. When we published our Decision Statement in September 2022, we committed to running a pilot with small providers to consider the potential options for collecting their TSM data as well.

We are now launching this pilot and wrote to all small providers on 11 July 2023, to invite them to take part.

Published 11 July 2023