Correspondence

CEO letter re 2026/27 RSH data requirements (small providers)

Published 11 March 2026

Applies to England

Dear Chief Executive

2026/27 RSH data requirements

I am writing to inform you of the arrangements for data collection in the coming year. Timely and accurate data submission is a cornerstone of the co-regulatory settlement, and we rely on the information you supply us to ensure proportionate and risk-based regulation. I would therefore be grateful if this letter can be passed on to the appropriate person within your organisation.

From April 2026, we will be commencing our annual round of data collection from private registered providers (‘providers’) via the NROSH+ website.

It is essential that guidance notes provided on NROSH+ are reviewed before the completion of the returns on NROSH+.

Please submit returns as early as possible within each of the survey periods and allow yourself sufficient time to raise any questions regarding your submissions.

Statistical Data Return (SDR)

All providers registered with us (including those who own no stock) are required to complete and submit a Statistical Data Return (SDR) to NROSH+ by 31 May 2026.

We ask that you pay particular attention to the classification of units to ensure they align with the rent standard and that you give particular focus to your reporting of decent homes non-compliance to ensure that the submitted figures across all questions are an accurate reflection of your stock’s performance against the requirements of the Decent Homes Standard.

Fire Safety Remediation Survey (FRS)

We will continue to collect the FRS through the NROSH+ system during 2026/27. This survey will only be assigned to those providers who have confirmed they own buildings within the scope of the survey (11 metres or more in height or which have five or more storeys) or who have not provided information to the FRS in previous rounds.

The next FRS will launch in late March 2026, for completion before 23 April 2026, with an as at 31 March 2026 position being reported. The deadline for each return will be notified to all providers on, or before, the launch of the survey.

If the FRS is assigned to you, you must complete this.

Providers must ensure all questions are answered for each building, including providing information about historic remediation works.

Please note that this survey will not automatically be allocated to providers who own fewer than 1,000 units of social housing and who have confirmed to us in a previous FRS submission that they are not the responsible entity for any building of 11 metres or more in height (or which has five or more storeys). Providers must notify us if they subsequently identify or acquire a building which is within scope of this survey.

National Remediation System (NRS)

Providers are no longer required to submit a quarterly Building Level Survey spreadsheet alongside the FRS. Instead, we are asking registered providers to continue working with Homes England through their system (for self funded social sector buildings and applications for the Cladding Safety scheme), ensuring building details and progress is updated accurately and in line with the agency’s scheme requirements. Please contact Homes England at: ssdataingestion@homesengland.gov.uk if you have any questions about your obligations or the required data requirements.  

We expect the number of relevant 11m+ buildings with current or historically remediated external wall systems defects to align between the NRS and FRS. Please ensure consistency between your building level details and aggregate submission to the regulator.

We are working with Homes England to minimise duplication in how we work together.

You should continue to submit aggregate level data returns to the FRS in the NROSH+ system in the usual way.

Disposals Notifications

A Disposal Notification Form is also available on the NROSH+ site for the collection of information about disposals made by providers. Providers are required to notify us about disposals it has made in line with the Direction on disposal notification. The Direction and supporting guidance (available here) sets out the details of what must be notified and the type of information that must be provided.

Please note that the data collections listed above are distinct from other returns you may be required to make, for example to the Housing Ombudsman or to the CORE survey to the MHCLG.

Query resolution

We aim to respond to all queries within five working days. Please note that queries made to us within five working days of a survey deadline may not receive a response until after the deadline has passed. This may result in submissions which do not meet the survey deadline. Extensions to deadlines will not be granted due to late queries.

As in previous years we will publish a list of all late or missing SDR returns when the SDR data is published in the Autumn. Failure to supply quality data in line with the timescales we outline may be reflected in our published regulatory judgements.

During the checking of submissions, we may contact some providers to discuss their data returns before signing them off for further analysis. Subsequently, we may contact a minority of providers where there are any regulatory issues arising from this analysis of the validated data.

Additionally, we remind you that it is your responsibility to correctly categorise and record stock accurately according to the latest applicable legislation and to ensure you understand and apply the rent (and any other) rules correctly.

User accounts

All providers must ensure that they have at least one active user on the NROSH+ application and that the details for all users are maintained. This includes disabling or deleting users who should no longer have access to the NROSH+ system and to your organisation’s data.

Organisational and contact details

The NROSH+ website requires your organisation to enter and maintain a suite of organisational and contact details. It is the responsibility of each individual provider to ensure that this contact information is kept updated and accurate throughout the year. This is important because we use this information to contact your organisation on regulatory matters.

It is very important that the organisational and contact details in NROSH+ are kept accurate and up to date by your officers. If they are not:

• your organisation may not receive important information on statutory consultations and/ or regulatory requirements; and/ or
• correspondence (which may include information about the provider’s business or regulatory compliance) may be sent to the wrong individuals (who in some cases may no longer work for the provider).

We take our duties in relation to data protection seriously, but to do this we rely on providers updating their contact information in a timely fashion. Please see our privacy notice on the NROSH+ site for more details.

If you have any queries, please refer to the guidance and FAQs on the NROSH+ website. If further assistance is required, you can contact the referrals and regulatory enquiries team NROSHenquiries@rsh.gov.uk who will assist you with your query.

More on our information requirements can be found here. This webpage will be updated throughout the year with details of any changes to our data collection requirements.

Yours faithfully

Will Perry

Director of Strategy