Keep warm this winter

Guidance for households and consumers on how they can prepare for winter, saving energy and money.


Keep warm this winter

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


We know that energy prices have risen in recent years. That’s why we want to make sure customers are getting the cheapest tariffs and being treated fairly by energy companies.

The Government is acting to make the energy market work more effectively – offering consumer protection, competition and real choice – and supporting an investigation into market competition.

But there are steps consumers can take to take control of their energy bills.

This guidance provides practical information on:

  • managing bills
  • financial help
  • help and advice on saving energy
  • installing energy efficiency measures

Correction on page 4 of the attachment - cold weather payments are £25 for a seven-day period, not per day.

Published 13 October 2014