Guidance

Keep warm this winter

Guidance for households and consumers on how they can prepare for winter, saving energy and money.

Documents

Keep warm this winter

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Details

We know that energy prices have risen in recent years. That’s why we want to make sure customers are getting the cheapest tariffs and being treated fairly by energy companies.

The Government is acting to make the energy market work more effectively – offering consumer protection, competition and real choice – and supporting an investigation into market competition.

But there are steps consumers can take to take control of their energy bills.

This guidance provides practical information on:

  • managing bills
  • financial help
  • help and advice on saving energy
  • installing energy efficiency measures

Correction on page 4 of the attachment - cold weather payments are £25 for a seven-day period, not per day.

Published 13 October 2014