Social Housing in the North East of England (Updated 4 May 2020)
Updated 16 September 2020
© Crown copyright 2020
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This publication is available at https://www.gov.uk/government/publications/joint-service-housing-advice-office-leaflet-index/social-housing-in-the-north-east-of-england-updated-4-may-2020
Serial No: JSHAO/26
Date: March 2020
Review Date: April 2021
Local Authorities
The list below gives details of the switchboard telephone number and the main portal for the local authorities in the North East of England. To find the Housing department you will need to ask the switchboard operator for the telephone number or type ‘housing’ in to the search area on the website.
If you are considering applying for local authority housing you can also do this through the GOV.UK apply for housing website.
| Registered Provider Name | Telephone No. |
|---|---|
| Allerdale Borough Council | 01900 702702 |
| Darlington Borough Council | 01325 405000 |
| Durham County Council | 0300 026 000 |
| Gateshead Metropolitan Borough Council | 0191 433 3000 |
| Hartlepool Borough Council | 01429 266522 |
| Middlesbrough Council | 01642 245432 |
| Newcastle upon Tyne City Council | 0191 278 7878 |
| North Tyneside Council | 0345 200 0101 |
| Northumberland County Council | 0345 600 6400 |
| Redcar and Cleveland | 01642 774774 |
| South Tyneside Council | 0191 427 7000 |
| Stockton-on-Tees Borough Council | 01642 393939 |
| Sunderland City Council | 0191 520 5555 |
Housing Associations and other Charitable Housing Providers
Housing Associations and other charitable housing providers vary in size dramatically from less than 50 properties to a stock of over 40,000. They are becoming the major providers of social housing in the UK. Their objective is to provide affordable good quality homes for rent or low cost home ownership. Some are able to accept direct applications whilst others will only take nominations by a local authority.
The housing providers listed below are not necessarily regionally based, but can assist in other parts of the UK.
North East England
| Name | Tel | Regions Covered |
|---|---|---|
| Riverside ECHG | 0345 111 0000 | Yorks/SE |
| Haig Housing | 0208 685 5777 | National |
| Stoll | 0207 385 02110 | Charitable Housing |
| Launchpad | 07428 705770 | NE |
| Accent Group | 0845 678 0555 | National |
| Bernicia | 0844 800 3800 | NE |
| Karbon Homes * formerly Cestria * formerly Isos * formerly Derwentside | refer to website 0800 587 0001 0300 300 1505 0800 783 9295 | NE NE NE NE |
| North Star | 01642 225964 | NE |
Joint Service Housing Advice Office Civ: 01252 787574 Mil: 94222 7574 RC-PERS-JSHAO-0Mailbox@mod.gov.uk