Correspondence

Joint letter from the CMA and the Gambling Commission

The CMA and the Gambling Commission have published a letter to mark the closure of their joint programme of work in the remote gambling sector.

• From: Competition and Markets Authority
• Published: 29 April 2019

Documents

Joint letter to the gambling sector

PDF, 170 KB, 3 pages

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Details

This guidance was published prior to the unfair commercial practices provisions of the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) coming into force on 6 April 2025. These provisions contain broadly similar prohibitions against unfair and misleading commercial practices as under the previous legislation, the Consumer Protection from Unfair Trading Regulations 2008 (CPRs).

More detail on the legislative differences between the DMCC Act and the CPRs is available in the technical note.

For further guidance, read Unfair commercial practices.

The joint letter makes clear to gambling firms that putting consumer law at the heart of their business model is essential to rebuild and maintain consumer trust.

Published 29 April 2019