Corporate report

Fraud sector charter: retail banking

A voluntary commitment from the UK retail banking sector to combat fraud through a comprehensive action plan.

Documents

Fraud sector charter: retail banking

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Details

Through the retail banking charter, signatories have agreed to a seven-point action plan. The plan’s overarching objectives are to:

  • focus on better utilising technology to share data to detect potential frauds
  • capture and analyse data reported to them from victims of APP fraud
  • provide customers with greater control over account features
Published 21 October 2021
Last updated 26 October 2021 + show all updates
  1. Added HTML accessible version.

  2. First published.