Research and analysis

Jobseekers Regime and Flexible New Deal Evaluation: Stage 2 and Stage 3 Customer Surveys (RR694)

This research presents findings from two national surveys of Jobseeker's Allowance customers.

Documents

Jobseekers Regime and Flexible New Deal Evaluation: Stage 2 and Stage 3Customer Surveys (RR694): report

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Jobseekers Regime and Flexible New Deal Evaluation: Stage 2 and Stage 3Customer Surveys (RR694): summary

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Jobseekers Regime and Flexible New Deal Evaluation: Stage 2 and Stage 3Customer Surveys (RR694): appendix supplement

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Detail

By Lorna Adams, Katie Oldfield, Sarah Fish, Catherine Riley and Edward Isherwood

This research presents findings from two national surveys of Jobseeker’s Allowance customers which explored experiences of Stages 2 (13 to 26 weeks) and 3 (26 to 52 weeks) of the revised Jobseekers Regime, implemented in Phase 1 Jobcentre Plus districts from April 2009. Phase 2 was implemented in the remaining districts in April 2010.

This programme of roll-out has allowed comparisons to be drawn between the experiences of customers undergoing the revised Jobseekers Regime and those experiencing comparable parts of the former regime at the same time in Phase 2 areas.

This is the second in a series of evaluation reports aiming to establish the extent to which the Jobseekers Regime and Flexible New Deal lead to additional customer employment outcomes.