Policy paper

Jobseeker’s Allowance sanctions: independent review: DWP update

An update on DWP improvements to communications following Matthew Oakley's independent review of Jobseeker’s Allowance (JSA) sanctions.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

Jobseeker’s Allowance sanctions: independent review: DWP update

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This publication provides an update on DWP improvements to communications following Matthew Oakley’s independent review of JSA sanctions, published on 22 July 2014.

In September 2013, DWP appointed Matthew Oakley, a member of the Social Security Advisory Committee, to look at:

  • the clarity of information given to JSA claimants who have had their benefits reduced for failing to take part in mandatory back to work schemes
  • what could be done to make the process clearer

The government has accepted all of Matthew’s recommendations.

Published 18 December 2014