As part of meeting the entitlement conditions for Jobseeker’s Allowance (JSA), claimants must go to a fortnightly jobsearch review at a Jobcentre Plus office, usually every 2 weeks (or when asked). This is also known as ‘signing on’.
This report evaluates 3 trials in which various aspects of the existing fortnightly signing on process were altered.
The trials tested:
- weekly signing, where claimants signed on every week instead of every fortnight after the 13th week of their claim
- speed signing, where claimants had shorter fortnightly jobsearch reviews
- flexible signing, where Jobcentre Plus Work Coaches had the flexibility to change the frequency of individuals’ signing on meetings, but within the same overall resource