Guidance

Job Entry: Targeted Support (JETS) in Scotland provider guidance

DWP provider guidance for the JETS in Scotland provision.

• From: Department for Work and Pensions
• Published: 29 January 2021
• Last updated: 25 February 2022
  Show all updates

  1. 25 February 2022

     Changes to chapter 3 and chapter 10. Updated para 3.51 contact details in 'Actions' and para 3.79 contact details in 'Actions and 'Actions for Duplicate referrals'. Updated para 10.08 and para 10.25.

  2. 21 January 2022

     Changes to chapter 3 and 8: Added additional information at paras 3.69-3.73 around ineligible payments and included the re-referral process, paras 3.80-3.82. Updated paragraph 8.19 and also included additional paras 8.21-8.22.

  3. 9 July 2021

     Updated chapters 2, 3, 4, 5, 6, 8, 9, 10, 11, annex C and D - the changes are explained in detail in live running memos 3 and 4, also published on this page.

  4. 4 May 2021

     Added 2 new paragraphs (8.16 and 8.23) to Chapter 8: Payment model and outcomes.

  5. 26 February 2021

     Added live running memo 2: Amendments to the JETS in Scotland provider guidance chapter 3.

  6. 23 February 2021

     Added live running memo 1.

  7. 10 February 2021

     Added chapter 9 (validation) to the provider guidance.

  8. 29 January 2021

     First published.

This publication was withdrawn on 15 April 2025

This guidance is no longer current and is not being updated. Read about other DWP provider guidance.

Applies to Scotland

Documents

Chapter 1: Introduction and overview

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Chapter 2: Participant identification, eligibility and suitability

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Chapter 3: Referrals, initial participant engagement and starts on programme

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Chapter 4: Action planning

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Chapter 5: Data sharing between DWP and providers

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Chapter 6: Programme completers and early exits

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Chapter 7: Participant complaints

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Chapter 8: Payment model and outcomes

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Chapter 9: Validation

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Chapter 10: Change of circumstances and notification

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Chapter 11: Performance management, MI Requirements, compliance and assurance

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Live running memo 1: Amendments to the JETS in Scotland provider guidance chapters 1, 2, 8 and 11

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Live running memo 2: Amendments to the JETS in Scotland provider guidance chapter 3

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Live running memo 3: Amendments to the JETS in Scotland provider guidance chapter 8

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Live running memo 4: Amendments to chapters 2, 3, 4, 5, 6, 8, 9, 10, 11, annex C and D

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Details

This guidance is for Department for Work and Pensions (DWP) providers of the JETS provision in Scotland.