Policy paper

Information for customers of Tax Credits Ltd

Information for customers of Tax Credits Ltd who may be due a refund of their tax repayment claim.

• From: HM Revenue & Customs
• Published: 28 September 2022
• Last updated: 19 March 2025
  Show all updates

  1. 19 March 2025

     Updated to include information about an ongoing legal action.

  2. 20 February 2023

     Policy update regarding refunds for clients who signed up via paper forms.

  3. 28 September 2022

     First published.

Documents

Information for customers of Tax Credits Ltd – refunding tax reclaims

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A large number of taxpayers who have reclaimed tax payments using the repayment agent Tax Credits Ltd since December 2021 will be due a refund from HMRC.

This page sets out:

• who has been affected and why
• what will be repaid
• when and how the repayments will be made
• updates