Guidance

In-service referrals

A individuals unit will identify potentially vulnerable service leavers who would benefit from Veterans UK help and will refer that person using a Defence Transition Referral Protocol (DTRP) form 1.

Documents

DTRP Form 1

Details

The DTRP form will be processed to provide the service leaver with the appropriate support from Veterans UK, delivered by Veterans Welfare Service (VWS) or DTS depending on the nature of the enquiry.

If you are unsure whether you should make a referral, please speak to your Chain of Command within the unit or email DBSVets-DTS-Central@mod.gov.uk

This form is to be used by:

  • any responsible tri service military authority, including those involved with Defence Recovery Capability (DRC)

  • anyone with responsibility for transition

  • unit welfare staff

  • service admin staff

  • specialist welfare providers from all branches of the Front-Line Commands and those connected with the Military Corrective Training Centre (MCTC)

  • MOD Contractors/Partners involved in (pre or post) discharge processes who identify service personnel and their families requiring additional support with transition issues and who have access to MODNet. For those contractors/partners who do not have access to MODNet, please use the self referral process (see below).

Read the full policy and Defence Transition Referral Protocol (DTRP) information before completing this form.

Download and fill in Tri Service Military Authority or Military Contractor Referral Form (DTRP Form 1). The form comes with notes telling you how to fill it in.

What happens next

Once a form is received, Veterans UK will:

  • review referrals and decide if a response is required by VWS (in the case of clients with severe physical or psychological disablement or those considered as having an enduring welfare need with which they will require support post-service) or DTS in all other cases

  • make contact with the person who made the referral/and or the person that the referral relates to for an initial discussion within 5 working days

  • identify issues and determine action already underway by the referring authority/unit

  • assist the person (preferably in partnership with their family and Chain of Command) with their issues and maintain contact with all parties as far as possible.

Throughout, Veterans UK will aim to develop independence by providing appropriate information and help facilitate a successful transition to civilian life. Whilst still serving, ultimate responsibility for a service person remains with their Chain of Command.

DTS will assist in securing appropriate support until discharge and then DTS and or VWS will continue to support the service person into civilian life as appropriate on a case-by-case basis.

Published 18 February 2020