Improving Civil Service skills: good management

Information for Civil Service managers to help them improve their skills as managers and leaders.



This guide sets out what good management look like, and provides case studies and examples highlighting these skills and capabilities. The main themes it explores are:

  • why is this a priority learning area for the Civil Service?
  • what makes a good manager?
  • how can I develop myself as a manager?
  • real-life experiences and examples of good management by other civil servants
Published 27 October 2014