FOI release

ICT contracts and their suppliers and types of end-user devices

The DfE budget for ICT for 2012 to 2013 with information about supplier contracts, end-user devices, websites visited and numbers of emails.

Detail

  • Date requested: 12 March 2013
  • Date responded: 8 April 2013

Request

For the current financial year, or alternatively for the most recent comparable period for which the information is available, please provide the following.

Question 1. The total ICT budget for your organisation and an itemised list of the following.

a. Current ICT contracts and their respective suppliers. For each I would like to receive brief information on the main purpose of the contract, its cost, its start date and its duration.

b. The number of end-user devices belonging to your organisation in each of the following categories:

  • desktop computers
  • laptop computers
  • tablets
  • smartphones

Please provide information on the operating system and software that is typically provided with devices in each category.

c. The number of end-user devices belonging to your organisation reported lost or stolen in each of the following categories:

  • desktop computers
  • laptop computers
  • tablets
  • smartphones

Question 2. The domain names (eg example.com) of the 10 websites most frequently accessed from end-user devices belonging to your organisation.

Question 3. The total number of email messages sent from email addresses belonging to your organisation’s domain (eg abc@example.gov.uk). Please break this down into the number that were sent to: a. other email addresses in your organisation (ie belonging to the same domain) b. external email addresses

I would be grateful for an acknowledgement that you have received this request.

Release

Unless otherwise stated all information relates to the current financial year 2012 to 2013.

Question 1: the total ICT budget for the organisation.

The total budgeted ICT expenditure (capital, revenue and programme) for the Department for Education for financial year 2012 to 2013 is £70,507,806.

Question 1a: an itemised list of current ICT contracts, their respective suppliers, main purpose, cost, start date and duration is set out below.

Supplier name Purpose of contract Start date Duration Cost
Autonomy Document and records management software licences and support services 1 Jan 2007 2 years Contract value: £158,500 (fixed contract)
BT Videoconferencing, telephony, WAN, LAN and firewall services 30 Sep 2009 4 years Contract value: £6.5 million (fixed and call-off contract)
BT iNET Hardware support services 30 Sep 2012 1 year Contract value: £10,915 (fixed contract)
Cable & Wireless (taken over by Vodafone) Connectivity and use of secure intranet and anti-virus for email 20 Feb 2012 2 years Contract value: approximately £760,000 (call-off contract)
Capgemini Provision of a range of ICT services, including application support and maintenance, application enhancement and development and consultancy and business transformation services 1 Jan 2011 2 years Spend to date: £20,156,113.00
Danwood Provision, supply and maintenance of multifunctional devices (MFDs) 01 May 2007 6 years Contract value: approximately £4.12 million (fixed and call-off contract)
Dell Supply of ICT goods and associated services 16 Mar 2009 5 years Information not available without incurring excessive cost
Easynet Internet service network link 31 Mar 2012 1 year Contract value: £11,995 (fixed contract)
Eduserv Web hosting and related services 14 Apr 2008 5 years Spend to date: £15.6 million
Insight Direct Commoditised IT hardware and software (provision of Bloxx Proxy hardware and software plus support) 02 Nov 2011 3 years Contract value: £67,500 (fixed contract)
Insight Hardware support for servers 1 Jul 2012 9 months Contract value: £4,185 (fixed contract)
Insight Direct Seavus ‘Project View Enterprise’ unlimited company licence plus support and maintenance 30 Aug 2012 1 year Contract value: £12,655 (fixed contract)
IRAS Infrastructure managed service 10 Jun 2011 1 year original duration. Currently, rolling 3-month period. Currently, approximately £31,000 per quarter
Level 3 Managed telecommunications services 14 Dec 2011 4 years Approximately £120,000 a year
Microsoft Premier support services 01 Apr 2012 1 year Contract value: £176,500 (fixed contract)
Mouchel Management Consulting CRM service subscription 15 Jun 2010 4 years 9 months Contract value: £665,990 (fixed contract)
NCC A number of individual software escrow agreements Various 1 year Contract values: approximately £5,000 (fixed and call-off contract)
Ninian Solutions ‘Huddle’ user licences 30 Nov 2012 1 year 1 month Contract value: £18,000 (fixed contract)
Phoenix Software Ltd Vmware software support and maintenance 6 Aug 2012 1 year Contract value: £2,835 (fixed contract)
Proact Supply of ICT goods and associated services 4 Apr 2009 5 years Contract value: £5.4 million (fixed and call-off contract)
Prolog To provide print, fulfilment and digital services to the Department, its agencies and other central government departments and their agencies 1 Jun 2009 6 years DfE spend to date: approximately £1 million
Reading Room Interface between department and Parcelforce for distribution of exam scripts 10 Sep 2009 4 years, 2 months Contract value: £99,470 (fixed contract)
Redweb Web hosting, support and related services, including development 15 Jun 2009 5 years Contract value: approximately £8.5 million (fixed and call-off contract)
SecureData Europe Ltd Software subscription and hardware support 01 Jan 2012 9 months Contract value: £11,459 (fixed contract)
Specialist Computer Centre Sprint II IT framework agreement for IT products and services 18 Jan 2012 1 year, 6 months Contract value: £1.4 million (call-off contract)
Specialist Computer Centre Hosting and software support services 01 Apr 2010 3 years Currently £31,211 per month
Texuna Tech   13 Oct 2011 3 years Spend to date: £144,100
UK Print Audits Limited Provision of print audit and associated services 07 Nov 2012 5 months Contract value: £18,500 (fixed contract)
Vodaphone Provision and use of mobiles and Blackberries 19 Sep 2011 4 years Value at tender: £999,600 (call-off contract)

The table above details the ICT contracts managed centrally by the department’s IT function. Information relating to other ICT contracts held by the department and its executive agencies is not currently recorded centrally and, therefore, cannot be provided without exceeding the government cost threshold.

Definitions:

  • spend to date: actual spend to date
  • value at tender: advertised value of the contract
  • contract value: spend to date plus estimate for future spend
  • all costs exclude VAT

Question 1b: end-user devices owned by DfE

Device Total OS & software
PCs 2100 Windows XP and Windows 7, MS Office 2003 and 2010, Adobe Reader
Laptops 3250 Windows XP and Windows 7, MS Office 2003 and 2010, Adobe Reader
Tablets 2 iPad iOS version 6
Smartphones 2462 Blackberry software versions 4, 5, 6, 7and iPhone iOS version 6
Thin client devices* 4700 Windows 7, MS Office 2010, Adobe Reader

*DfE is in the process of phasing out desktop PCs and replacing them with thin client devices.

Question 1c - The number of end-user devices belonging to the organisation reported lost or stolen in each of the following categories:

  • desktop computers
  • laptop computers
  • tablets
  • smartphones

End-user devices owned by DfE reported lost or stolen

Device Total
PCs 0
Laptops 10
Tablets 0
Smartphones 11
Thin client PCs 0

Question 2: the domain names (eg example.com) of the 10 websites most frequently accessed from end-user devices belonging to the organisation.

Site visited Cumulative browse time
urs.microsoft.com 43881 hours: 31 minutes :5 seconds
www.bbc.co.uk 34726 hours: 23 minutes: 55 seconds
ping.chartbeat.net 34227 hours: 32 minutes: 34 seconds
mail.google.com 23219 hours: 32 minutes: 52 seconds
RM - external secure HR application 14091 hours: 47 minutes: 55 seconds
dfes.speed-trap.com 13466 hours: 32 minutes: 14 seconds
polling.bbc.co.uk 13034 hours: 12 minutes: 42 seconds
www.google.co.uk 10929 hours: 20 minutes: 40 seconds
mscrl.microsoft.com 10448 hours: 20 minutes: 21 seconds
www.facebook.com 10345 hours: 27 minutes: 5 seconds

Data is only kept from the beginning of the last 6 monthly period. The above information is therefore dated from 1 September 2012 to 18 March 2013.

Our proxy servers do not record hits against websites which can often give a misleading figure. Depending on how a website is configured, one visit to a page can result in multiple hits being recorded. Browse time as used above gives a far more accurate report.

Question 3: the total number of email messages sent from email addresses belonging to the organisation’s domain.

a. Other email addresses in the organisation (ie belonging to the same domain).

For internal email the department’s email system, Exchange 2010, does not provide a facility for extracting data on the number of internal emails sent so we are unable to provide a figure for this.

b. External email

Domain Number of emails sent
@education.gsi.gov.uk 329,671
@nationalcollege.gsi.gov.uk 30,149
@childrenscommissioner.gsi.gov.uk 3,710
@childpovertyunit.gsi.gov.uk 3,008
@smcpcommission.gsi.gov.uk 844

The information shown for external email is based on a 30-day period to midnight 18 March 2013. Please note that information on external emails is only available for any given 30-day period.