HMRC’s Strategic Approach to Third-Party Software
This document sets out HMRC’s long‑term approach to working with third‑party software and supporting a thriving, innovative market that makes it simpler for customers to fulfil their tax responsibilities.
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This document sets out HMRC’s strategic approach to the third‑party software that connects to the tax and customs systems. It explains how HMRC will work with providers, advisers and user groups to support a thriving market that helps customers meet their obligations through the tools they already use. The approach builds on two decades of collaboration between HMRC and the software sector and responds to growing reliance on integrated software across the tax and customs system. It describes HMRC’s role in stewarding the market, the principles that guide engagement and the actions HMRC will take to strengthen partnership, improve predictability and support reliable, high‑quality products for customers and intermediaries.