Policy paper

Issue briefing: HMRC's 2011 to 2012 performance

This issue briefing looks at our full-year performance against our forecasts and targets.

Documents

HMRC's 2011-12 performance

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

HMRC assesses its performance against a range of financial, operational and customer service measures.

Published 1 January 2013