If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
HM Revenue and Customs (HMRC) uses the results of the Stakeholder Engagement Research to help understand the views of its most important stakeholders and inform future engagement and communications with them.
tracks stakeholder perceptions and understanding of HMRC
monitors key performance metrics
evaluates the success of existing stakeholder engagement strategies
determines what key stakeholders want to see from HMRC