Corporate report

HMRC: single departmental plan 2015 to 2020

Our single departmental plan describes HM Revenue and Customs' (HMRC's) priority objectives for 2015 to 2020.

This publication was withdrawn on

This has been replaced with another version.

Documents

Details

You can use the plan to track the department’s progress towards achieving its priority objectives.

The plan will be delivered within the settlement agreed in the 2015 Spending Review.

You can find more detailed information on how HMRC is doing in our quarterly performance updates.

Published 19 February 2016
Last updated 13 July 2017 + show all updates
  1. Updated to include performance figures for January to March 2017.
  2. Corrected number of customers using their personal tax account by December 2016 from 7.6m to 7.4m.
  3. Updated to include performance figures for October to December 2016.
  4. Updated to reflect performance figures for July to September 2016.
  5. Updated to reflect performance figures for April to June 2016.
  6. Updated with targets for 2016 to 2017.
  7. First published.