Corporate report
HMRC People Survey results: 2019
Results from the 2019 Civil Service People Survey for HM Revenue and Customs (HMRC).
Documents
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Details
The 2019 survey is HMRC’s 11th annual Civil Service People Survey.
HMRC’s employee engagement index has remained at 49%. This places us 14% points away from the 63% Civil Service benchmark.
The response rate for this year was 60%.
Updates to this page
Published 26 March 2020