Corporate report
HMRC People Survey results: 2014
People survey results showing HMRC's employee engagement index.
Documents
PDF, 546 KB, 13 pages
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Details
The 2014 survey is HMRC’s sixth annual Civil Service People Survey.
HMRC’s engagement index has decreased by a rounded 1% (from 43.92%) to 43% (42.99%), also moving 1% away from the Civil Service benchmark which has increased to 59%. This could be attributed to an increased response rate this year, and therefore the results may have been affected by having a more respresentative outcome. HMRC is looking into this to determine where changes need to be made.
Updates to this page
Published 5 December 2014