Corporate report

HMRC People Survey results: 2014

People survey results showing HMRC's employee engagement index.

Documents

HMRC People Survey results: 2014

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HMRC People Survey results: 2014

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The 2014 survey is HMRC’s sixth annual Civil Service People Survey.

HMRC’s engagement index has decreased by a rounded 1% (from 43.92%) to 43% (42.99%), also moving 1% away from the Civil Service benchmark which has increased to 59%. This could be attributed to an increased response rate this year, and therefore the results may have been affected by having a more respresentative outcome. HMRC is looking into this to determine where changes need to be made.

Published 5 December 2014